With the world officially on a collision course with Windows 10 on July 29, it’s time to clear up common misconceptions about Microsoft’s latest, evolving version of its flagship OS. Perhaps not surprising, there’s quite a bit of misinformation floating around, some of it harmless, but some of it potentially damaging to any decisions you make about Windows 10.
InfoWorld has been tracking Windows 10’s progress very closely, reporting the evolving technical details with each successive build in our popular “Where Windows 10 stands right now” report. But there’s more to Windows 10 than bits and bytes, menus and apps, Universal and otherwise — so much, in fact, that it can be understandably confusing. Licensing, upgrade paths, Windows 10 updates — here’s where we cut through the myths and fictions, and give you the straight dope about Windows 10, in hopes of preparing you to make the most of Microsoft’s latest, though not last, Windows release.
Scotty Zifka was looking for a sales job. He started one in late May at a company called EZ Tech Support, a small inbound call center in an older building in northeast Portland, Oregon.
Of the hundreds of TED talks available online, many are geared toward helping people view life in a new
The first day of Zifka’s unpaid training involved listening in on sales calls. But within three hours, Zifka felt something wasn’t quite right.
“Everything about it was so weird,” he recalled.
The company’s 15 agents answer calls from people who’ve seen a pop-up message saying their computer may be having problems, and advising them to call a number, which rings at the offices of EZ Tech Support.
The agents are instructed to stick to a 13-page script. They ask callers whether they have an antivirus program installed. If they do, Zifka said, callers are usually told that whatever they’re using isn’t a “full-time real spectrum virus protection program.”
But the agents have a solution: callers can purchase an antivirus program called Defender Pro Antivirus, from Bling Software.
EZ Tech Support sells a perpetual license for the program for $300. Agents also tell callers they can perform a one-time fix on their computers for them, which starts at $250. Callers can haggle for lower prices.
Did you know that Microsoft offers over 500 automated, online solutions for common problems you might encounter with Windows software and hardware?
And that’s on top of the dozens of always-available troubleshooting tools built into Windows 7 and Windows 8.
I’m sure most Windows users are unaware of the breadth and depth of fix-it apps and troubleshooters available for free from Microsoft. As the LangaList Plus columnist, I thought I was on top of that topic. But even I had no idea that there are now over 500 solutions at our fingertips. Wow!
These extremely useful tools can provide 24/7 self-help fixes for problems with printing, audio, security, and networking along with many other hardware and software issues.
But (there’s always a “but”) not all fix-its and troubleshooters are easily found. In fact, following Microsoft’s system for searching for help can sometimes lead to dead ends, wrong answers, or missed solutions!
The information that follows will help you find the automated repair/diagnostic tools you need. Use it as a quick reference for what’s available, how Microsoft organizes its tools, and the best way to search for the solution to a particular problem. So let’s get started.
If you’ve used Windows 8 or Windows 8.1 for a while, you might have noticed that the “old ways” of booting into Safe Mode no longer work. By that, we mean trying things like pressing the F8 or Shift + F8 keys on your keyboard while booting. These methods stopped working in normal cases because the boot procedure became faster than ever before. The same is true when we’re talking about Windows 10. Such actions don’t work. But that doesn’t mean Windows 10 has no Safe Mode. It’s just that to get to it, you have to follow other procedures. Let’s take a closer look and see how you can get into Safe Mode in Windows 10.
Traditionally, the updates for any Windows device were delivered directly from Microsoft’s Windows Update servers. While this is the most secure way of getting untampered files, it’s not the fastest delivery method. For example, many Linux distributions connect to and get updates not only from dedicated servers, but also from other users, using peer to peer transfers. Microsoft will also offer this option in Windows 10. Learn from this tutorial how you can set Windows 10 to get updates from multiple sources, including your local network and the Internet:
It’s official: Windows 10 will be available on July 29. So, it’s time to start thinking about the free upgrade process. Greg Shultz explains.
Back in April, I wrote an article titled “Microsoft hides a Windows 10 Easter Egg in Windows 7/8.1 systems,” in which I investigated the KB3035583 Windows Update/Get Windows 10 program in detail and compared it to an Easter Egg as opposed to what most folks were calling it: Nagware or Adware. In any case, the egg has hatched and the Get Windows 10 program is well underway on many Windows 7 and Windows 8.1 system where the update is installed. I recently found that the Get Windows 10 program was active on my Windows 8.1 test system and began investigating it in detail. Let’s take a closer look.
Beginning July 29, Windows 7 and Windows 8.1 users will be able to download Windows 10. It’s a monumental shift for both Microsoft and its customers. But Microsoft has provided a wealth of information to ease the transition, and let you upgrade to Windows 10 as simply and easily as possible.
Connecting to wireless networks in Windows 10 is a very easy and straightforward process. It’s true that it depends on whether the router broadcasts the name of the WiFi network or not. But if it does, connecting to that network is as simple as entering a password. Let’s see how it’s done:
Have you ever wondered what kind of items can you pin on your Start screen? Well, there’s a lot of stuff you can pin that you probably didn’t know about such as libraries, networks locations, websites, different apps and many others. If you didn’t really liked the Start screen or you never saw its usefulness maybe after reading our guide you will. If you haven’t figured it out yet, our purpose is to teach you how to pin different items to your Start screen in a short but comprehensive guide. Let’s go:
How To Pin Windows 8.1 Apps On The Start Screen
Pinning Windows 8.1 apps on the Start screen is a really simple task. First, you need to locate the app you want to pin. To do this press the arrow-shaped button placed at the lower-left corner of the screen.
Are you searching for a way to create a disc to disc copy, of a CD, DVD or Blu-Ray you have created at home? Then you are in luck. In this guide, we will discuss the steps and principles involved in making a copy of any disc. Then, we will cover some of the best tools for the job. If you are interested, don’t hesitate to read more.
January 6, 2018 @ 9:00 am - 10:00 am Olympia Center 222 Columbia Street NW, Olympia, WA
Have computer questions ? Stop in and ask for more information. In addition to our general meetings, we offer Computer Help on the 1st Saturday of the month, at the Olympia Center, STARS room from 9-10 am. First SIG is Saturday, August 6th.
The SIGs will provide Demonstrations,discussion and exercises which will help attendees to solve issues concerning hardware,software.
This SIG is not limited to any one thread. We will also try to help one another with Cellphones, Tablets and Operating Systems.
There is also computer help available at Affinity for residents on Friday's from 2-3 pm. If you know someone there, please let them know about this.
Please contact Gary if you are interested in these two opportunities.
January 18, 2018 @ 7:00 pm - 9:00 pm Olympia Senior Center, Room 206
Meet others who use WordPress for Websites. Learn the WordPress basics for creating your own blog, or your own website. This will be an opportunity to learn as you go. Bring your laptop and share your insights. Pat Sonnenstuhl, OMUG Webmaster.
Check our Meet Up for topics and to RSVP:
January 23, 2018 @ 11:30 am - 1:00 pm El Sarape Restaurant, 955 Black Lake Blvd. SW 98502
This social interest group is a gathering of fellow OMUGers who just want to spend some quality time getting to know each other. They also enjoy the freedom to discuss the world of personal computing, OMUG, world politics and the current plight of the stock market. As Loren Freeman used to say, we’re at the picket fence of OMUG.
The OMUG Lunch Bunch meets on the 4th Tuesday of each month at 11:30 a.m. at El Sarape Restaurant, 1200 Cooper Point Road near Staples in West Olympia.
The Olympia Microcomputer Users Group (OMUG) is an volunteer, non-profit organization proudly serving the needs of the computer user community in the south Puget Sound area of western Washington since 1986. We now spend time on other devices as well as basic computers.